WhatsApp Terms and Condition | Khata Academy
9779801074002
learn@khataacademy.com

Terms and Condition

Effective Date: 16-07-2023

Welcome to Khata Academy! By accessing or using our platform, you agree to these Terms and Conditions, which govern your use of our website and services. Please read this document carefully to understand your rights and obligations. If you disagree with any part of these terms, please refrain from using our platform.


1. Company Information

Khata Academy is operated by Khata Business Academy Pvt. Ltd., a company registered in Nepal. Our registered address is Bharatpur-09, Chitwan, Nepal. If you have any questions or concerns, you can contact us via our Contact Form or email us at learn@khataacademy.com.


2. User Accounts

To access our services, users must create an account on our platform. By registering, you confirm that you are at least 16 years old and provide accurate information, including your legal full name, a valid email address, and a contact number. Users are solely responsible for maintaining the confidentiality of their account credentials and are liable for all activities conducted under their accounts.

Khata Academy reserves the right to suspend or terminate user accounts if there is evidence of fraudulent activity, misuse of the platform, or violations of these terms. Such actions are taken to maintain a secure and fair learning environment for all users.


3. Services and Payments

Khata Academy offers a variety of accounting-related courses designed to enhance your skills and knowledge. A comprehensive list of courses is available on our Classes Page. Upon purchasing a course, you will gain access to its content for one year.


3.1 Support and Query Resolution Terms

To provide assistance and address your course-related queries, Khata Business Academy offers multiple support channels:

- Support Ticket System: Log in to your account at app.khataacademy.com. Navigate to Support > New on your dashboard to submit your query directly to our team.

- Public Forum: Access our forum at app.khataacademy.com/forums to post questions, interact with fellow learners, and explore discussions on various topics.

- Zoom Classes: Participate in live Zoom sessions with instructors for in-depth discussions and comprehensive answers to your questions.


3.1.1 Important Disclaimer on Course Support

Khata Business Academy and its instructors provide educational content for general learning purposes only. We are not accounting consultants and do not offer personalized advice or guidance specific to your business needs. For tailored advice, always consult a qualified auditor or professional advisor.

Khata Business Academy and its instructors are not liable for any decisions, actions, or outcomes arising from the use of information shared through our courses or support channels.


3.2 Renew of Course after Expiry

If your access to the course has come to an end, we're pleased to inform you that you have the option to renew it by paying only 50% of the latest course fee. This renewal will grant you:

- The opportunity to attend an entire batch of live classes.

- Access to the course for an additional year.

- Continued support for the course over the next year.


3.3 Payment Methods

3.3.1 Online Payment:

- All online payments are processed exclusively through our official payment partner, eSewa.
- Users must complete the full payment at the time of enrollment.

3.3.2 Offline Payment:

- Users can opt for bank transfers to make offline payments.

- Detailed instructions for bank transfers, including the account details, will be provided during the checkout process or upon request.


3.4 Refund Policy

Khata Academy does not offer refunds for course enrollments. To ensure satisfaction, users can request a 2-hour demo access to courses before making a purchase decision.


4. Content Usage

All content on the Khata Academy platform, including text, videos, graphics, and course materials, is the intellectual property of Khata Business Academy Pvt. Ltd. and is protected by copyright laws. Users are not permitted to reproduce, distribute, or sell any content from our platform.

Users may contribute content to the platform, such as comments or forum posts. By submitting such content, you grant Khata Academy a non-exclusive, royalty-free, and worldwide license to use, modify, and distribute your contributions for educational and promotional purposes. You agree that your contributions will not violate any laws or the rights of third parties.


5. Website Usage

Khata Academy provides a secure and user-friendly platform for educational purposes. Users must use the platform responsibly and refrain from engaging in any activities that may harm its functionality or integrity. Prohibited activities include, but are not limited to, attempting to hack the platform, sharing pirated content, or using the website for unlawful purposes.

Any violations of these terms may result in the suspension or permanent removal of access to our platform.


6. Liability Disclaimer

While we strive to provide high-quality content and uninterrupted access to our services, Khata Academy does not guarantee error-free or uninterrupted operation of the platform. We are not liable for any direct, indirect, or consequential damages resulting from the use or inability to use our services.

Users agree to use the platform at their own risk. Any reliance on course content or other materials provided by Khata Academy is at the user’s discretion and responsibility.


7. Privacy Policy

Your use of Khata Academy is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.


8. Changes to Terms and Conditions

Khata Academy reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting on this page. Users are encouraged to review these terms periodically to stay informed about their rights and obligations.


9. Governing Law

These Terms and Conditions are governed by the laws of Nepal. Any disputes arising from the use of our platform will be resolved in accordance with Nepalese law.


10. Dispute Resolution

In the event of a dispute, Khata Academy aims to resolve issues amicably. If an agreement cannot be reached, disputes will be subject to arbitration or legal proceedings within the jurisdiction of Nepal.


11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to us through our Contact Form or email us at learn@khataacademy.com.